COOKIE POLICY

1. INTRODUCTION

This Cookie Policy ("Policy") explains how [INSERT LEGAL ENTITY NAME], a company incorporated under the Companies Act, 2013, operating under the brand "Aarog Health Records" ("Aarog", "Company", "we", "our", "us") uses cookies and similar technologies when you access our website, web portal, or other online services (collectively, the "Website").

This Policy should be read together with our:

• Privacy Policy
• Terms & Conditions
• Data Retention Policy
• Account Deletion Policy
• Other applicable Aarog policies

By continuing to use our Website after making your cookie choices, you consent to the use of cookies as described in this Policy, where consent is required by Applicable Law.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your browser or device when you visit a website.

Cookies help websites:

• recognize your browser;
• remember your preferences;
• maintain secure login sessions;
• improve website performance;
• understand website usage;
• enhance user experience.

Cookies generally do not give us access to files stored on your device.

3. WHAT TYPES OF COOKIES DO WE USE?

Aarog may use the following categories of cookies.

A. Strictly Necessary Cookies

These cookies are essential for the Website to function properly.

They enable features such as:

• secure login;
• account authentication;
• session management;
• page navigation;
• security protection;
• fraud prevention;
• load balancing.

Without these cookies, certain parts of the Website may not function correctly.

These cookies do not require separate consent where permitted by Applicable Law.

B. Functional Cookies

These cookies remember choices you make to improve your experience.

Examples include:

• language preference;
• region preference;
• accessibility settings;
• remembered login preferences (where enabled);
• interface customization.

These cookies help personalize your experience but are not essential to the operation of the Website.

C. Performance and Analytics Cookies

These cookies help us understand how visitors use the Website.

Information collected may include:

• pages visited;
• time spent on pages;
• browser type;
• operating system;
• navigation patterns;
• performance statistics;
• error reports.

Where possible, analytics information is collected in an aggregated or de-identified manner.

This information helps improve the Website's performance, usability, and reliability.

D. Security Cookies

Security cookies help us:

• detect suspicious activity;
• identify fraudulent login attempts;
• protect user accounts;
• prevent unauthorized access;
• maintain platform integrity.

These cookies are important for protecting both Users and Aarog.

E. Preference Cookies

Preference cookies remember user-selected options, such as:

• theme preferences;
• notification preferences;
• dashboard layout;
• display settings.

These cookies improve convenience but are not essential.

4. COOKIES WE DO NOT USE

Unless specifically disclosed in future updates to this Policy, Aarog does not use cookies to:

• sell your Personal Data;
• sell your Health Data;
• profile your health condition for advertising purposes;
• disclose your Health Data to advertisers.

Aarog does not permit advertising networks to use cookies to build health-related advertising profiles based on your medical records.

5. THIRD-PARTY COOKIES

Certain trusted third-party service providers may place cookies on the Website to support services such as:

• website analytics;
• security monitoring;
• content delivery;
• authentication;
• fraud prevention.

Examples may include cloud hosting providers, content delivery networks, or analytics providers.

Such third parties operate under their own privacy policies, and Aarog encourages Users to review those policies where applicable.

6. COOKIE CONSENT

Where required by Applicable Law, Aarog will request your consent before placing non-essential cookies on your device.

You may:

• Accept all cookies;
• Reject non-essential cookies; or
• Customize your cookie preferences through the cookie banner or settings made available on the Website.

Your choice will not affect the use of strictly necessary cookies required for the secure operation of the Website.

7. MANAGING COOKIES

Most web browsers allow you to:

• view stored cookies;
• delete cookies;
• block cookies;
• restrict cookies;
• receive alerts before cookies are stored.

Browser settings differ depending on the browser you use.

Disabling certain cookies may affect the functionality, convenience, or performance of the Website.

8. RETENTION OF COOKIE DATA

Cookies may remain on your device for different periods depending on their purpose.

Generally:

• Session Cookies remain only while your browser session is active and are deleted when you close the browser.
• Persistent Cookies remain on your device until they expire automatically or are manually deleted by you.

Aarog reviews the necessity of cookies periodically and aims not to retain them longer than reasonably necessary.

9. WEB BEACONS AND SIMILAR TECHNOLOGIES

In addition to cookies, Aarog may use similar technologies such as:

• web beacons;
• pixels;
• local storage;
• session storage; or
• similar technologies,

to support security, functionality, and performance.

These technologies are used in a manner consistent with this Policy and the Privacy Policy.

10. MOBILE APPLICATIONS

The Aarog mobile application generally does not rely on browser cookies in the same way as websites.

Instead, the application may use:

• secure authentication tokens;
• encrypted session identifiers;
• device identifiers;
• local application storage,

to provide secure functionality.

Such technologies are governed by the Privacy Policy and other applicable Aarog policies.

11. CHANGES TO THIS POLICY

Aarog may amend this Cookie Policy from time to time to reflect:

• changes in Applicable Law;
• technological developments;
• new Website features;
• security enhancements; or
• changes in third-party services.

Where material changes are made, Aarog will update the "Last Updated" date and, where legally required, seek fresh consent.

12. CONTACT INFORMATION

Questions regarding this Cookie Policy may be directed to Aarog through the official support channels.

Grievance Officer

• Name: Arpan Gupta
• Email: support@aaroghealthrecords.com
• Registered Office: 206, Millenium Garden, Peer Muchalla, Zirakpur, Punjab

13. USER ACKNOWLEDGEMENT

By using the Aarog Website after making your cookie choices, you acknowledge that:

• You have read and understood this Cookie Policy.
• You understand how cookies and similar technologies are used.
• You understand that strictly necessary cookies are essential for the secure operation of the Website.
• You understand that you can manage or withdraw consent for non-essential cookies through your browser or the cookie preference tools made available by Aarog, where applicable.